I'm getting a 403 error. What should I do?

Modified on Fri, 26 Apr at 3:15 PM

In this kind of situation, we recommend that you clear your browser's cache/cookies.

Below you'll find instructions on how to do this, depending on the browser you're using:

Google: https://support.google.com/accounts/answer/32050?hl=fr&co=GENIE.Platform%3DDesktop

Firefox: https://support.mozilla.org/fr/kb/comment-vider-cache-firefox

Microsoft Edge: https://support.microsoft.com/fr-fr/microsoft-edge/afficher-et-supprimer-l-historique-du-navigateur-dans-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

Safari: https://support.apple.com/fr-ca/105082

If the problem persists, please contact our technical support.